"The work ethic and cooperative nature of the team was outstanding. Customer requirements were accepted as their own."
— NASA PM
We conduct change management activities that identify and address the affects of technology and business process change on both the organization and its people. Our process helps to ensure the realization and sustainability of custom applications, systems integration and web sites. Successful change management results in ownership and commitment to change, and an enhanced ability to support organizational change.
It also entails aligning an organization’s people – end users as well as other stakeholders – with the technology initiatives. Change management ensures the successful implementation of your technology solution, and the anticipated return on investment to your organization.
A change management plan defines the six components of the change management process that promote adoption of your information technology solutions in alignment with your business goals:
- Stakeholder Engagement—Identifying and educating key champions and stakeholders, and conducting stakeholder information sessions
- Organizational Analysis—Conducting business requirements workshops, analyzing business processes, and identifying additional roles and responsibilities
- Communications Strategy—Conducting user surveys and user forums, developing frequently asked questions (FAQs), implementing newsletters, alerts, and information web pages, and implementing a branding and awareness campaign
- Skills and Readiness Assessment—Conducting employee skills surveys and evaluating end-user skills training requirements
- Training and User Support—Developing a Training Plan, identifying the level, duration, and complexity of training, updating existing training and creating new training materials, conducting facilitator-led training, conducting training surveys, providing user support and assistance
- Promotion of System Utilization—Documenting benefits of use and creating incentives and recognition programs
Working with the client and other organizations, Aquilent helps you execute the change management strategy by implementation of these and other specific activities that reinforce the benefits of the technology solution and facilitate user adoption.
Stakeholder outreach and adoption through a mature Change Management plan is a cornerstone to all our solutions. Visit our customer page to read case studies and learn more about how we have helped customers manage change and ensure user adoption.
