Health Insurance Streamlined for Millions of Americans

Today, health insurance needs to not only be available to Americans but be easily accessible as well.

Problem:

The agency needed to rapidly design and develop a user-centric, massively scalable website to enable millions of Americans to obtain health insurance with ease.

Solution:

Our Healthcare.gov Recovery Team—comprised of a cross-discipline group of digital services experts—came to the rescue. Among the many solutions that our team provided to achieve results were:

  • Design, UX and Content – implementation of real representative end-user feedback in the design and content improvement process and website user expectations met.
  • Development – fast, high-quality, modern development approach suited to an Agile environment
  • Scalability – flexible, secure, enterprise-grade, and cost-effective Cloud hosting for a high volume, transactional website.

Success:

Millions more Americans now have easy access to health insurance thanks to Healthcare.gov, and the agency has streamlined their digital service delivery processes while maintaining high quality and usability.