Health Insurance Streamlined for Millions of AmericansChris McKenzie
Health Insurance Streamlined for Millions of Americans
Today, health insurance needs to not only be available to Americans but be easily accessible as well.
The agency needed to rapidly design and develop a user-centric, massively scalable website to enable millions of Americans to obtain health insurance with ease.
Our Healthcare.gov Recovery Team—comprised of a cross-discipline group of digital services experts—came to the rescue. Among the many solutions that our team provided to achieve results were:
- Design, UX and Content – implementation of real representative end-user feedback in the design and content improvement process and website user expectations met.
- Development – fast, high-quality, modern development approach suited to an Agile environment
- Scalability – flexible, secure, enterprise-grade, and cost-effective Cloud hosting for a high volume, transactional website.
Millions more Americans now have easy access to health insurance thanks to Healthcare.gov, and the agency has streamlined their digital service delivery processes while maintaining high quality and usability.