Effective project management is the foundation of our process and is critical to achieving the results our customers need from their e-Government programs. Over 90% of our project managers hold PMI's Project Management Professional (PMP) certification. Our Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level 3 Service Delivery Process provides our project managers and team members with a standardized, repeatable, and flexible delivery process that is continuously monitored for adherence and improvement opportunities.

• Calculating Return on Investment (ROI)
• Developing business cases to gain funding
• Tracking actual costs against the budget
• Monitoring ROI metrics

• Applying performance-based contracting principles to our solutions for measurable results
• Clearly defining contract goals and deliverables
• Detailing tasks based on Work Breakdown Structure (WBS)
• Stating technical and schedule requirements in terms of desired results
• Providing performance metrics

• Stakeholder analysis, planning, communication, and involvement (e.g., steering groups)
• Business process evaluation and reengineering
• Training planning and implementation
• System performance metrics planning, measurement, and analysis
• Risk analysis, mitigation, and management

• Detailed planning
• Setting up tracking system(s)
• Monitoring and control of project WBS
• Developing, monitoring, and controlling schedule
• Developing, monitoring, and controlling financials
• Defining, monitoring, and reporting performance objectives

• Planning, tracking, and reporting of project costs and schedule performance in accordance with Exhibit 300 of OMB Circular A-11
• Integrating program scope, schedule, and cost objectives
• Establishing a baseline plan to accomplish program objectives
• Applying earned value techniques for performance measurement and corrective actions during execution

• Managing disparate groups of project teams, including multiple contractor and project stakeholder groups

• Communications planning
• Information distribution
• Milestone reviews
• Project and executive-level reporting
• Project documentation development and maintenance

• Identifying risks and assessing impact and probability of risks
• Planning and executing mitigation strategies

• Planning and executing a systematic approach to the evaluation of quality and the adherence to product standards, processes, and procedures
• Providing objective evaluation of processes and associated work products

• Planning, tracking, and maintaining the integrity of a project's work products
• Authorizing changes to the system
• Maintaining formally established and approved baselines